Customer Service Representative (Blended)

INTELEGENCIA BPO LLC CORP.; Antipolo; On-site; PHP 203,000 - 243,000; Full time

Benefits offered by this job

₱20,000 total package

Performance incentive from the client

Attendance incentive from the client

Job summary

INTELEGENCIA BPO LLC CORP. in Antipolo, Philippines, is hiring Customer Service Representatives to join our team. If you have BPO experience and are comfortable handling customer concerns through calls, chats, and emails, we invite you to apply.

This role requires strong communication, a customer-focused attitude, and the ability to work on a shifting schedule as required by the account. We offer a competitive total package and performance/attendance incentives from the client.

Qualifications

• No minimum years of BPO experience.
• Experience handling calls, chats, and emails.
• Experience across all three channels; there is no minimum experience requirement for each individual channel.
• Strong verbal and written communication skills.
• Customer-focused and able to handle concerns professionally.
• Willing to work on a shifting schedule, as required by the account.

Skills

Multi-channel support

Verbal communication

Written communication

Customer focus

Shift schedule flexibility

Job description

We are looking for Customer Service Representatives to join our team. If you have BPO experience and are comfortable handling customer concerns through multiple communication channels, we encourage you to apply.

Qualifications

• No minimum years of BPO experience
• Must have experience handling calls, chats, and emails
• Candidates must have experience across all three channels; there is no minimum experience requirement for each individual channel
• Strong verbal and written communication skills
• Customer-focused and able to handle concerns professionally
• Willing to work on a shifting schedule, as required by the account

Compensation and Incentives

• ₱20,000 total package
• Performance incentive from the client, subject to confirmed eligibility and performance requirements
• Attendance incentive from the client, subject to confirmed eligibility and attendance requirements

If you have multi-channel customer service experience and are looking for an opportunity to grow in the BPO industry, we invite you to apply.