Customer Service Associate

JMPC MARKETING SERVICES CORP. PLACEMENT AGENCY; Santa Rosa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives and bonuses

Paid training

Government-mandated benefits

HMO/health benefits

Career growth opportunities

Supportive work environment

Fresh graduates welcome

Job summary

JMPC Marketing Services Corp Placement Agency is hiring Customer Service Representatives (CSRs) in Laguna, Philippines. Join a growing team that welcomes first-time applicants and those with BPO exposure alike, and help deliver excellent customer experiences across calls, chat, or email.

As a CSR, you will resolve inquiries, document interactions, and follow company standards while maintaining a friendly, professional attitude. Fresh graduates and career shifters are encouraged to apply.

Qualifications

• With or without BPO experience
• Any Educational Background
• Customer-oriented and willing to learn
• Basic computer skills
• Can work independently and as part of a team
• Willing to work on shifting schedules, weekends, and holidays when required

Responsibilities

• Handle customer inquiries through calls, chat, or email
• Provide accurate information and resolve customer concerns professionally
• Assist with account and service-related requests
• Document customer interactions and update records
• Follow company policies, procedures, and quality standards
• Maintain a positive and professional attitude when dealing with customers

Skills

Customer service

Willing to learn

Teamwork

Independent

Basic computer skills

Flexible schedules

Education

Any education background

Job description

ob Description

We are looking for Customer Service Representatives (CSRs) to join our growing team! Whether you have BPO experience or are a first-time applicant, we welcome candidates who are motivated, customer-focused, and willing to learn.

As a CSR, you will assist customers with inquiries, provide solutions to their concerns, and ensure a positive customer experience.

Responsibilities

• Handle customer inquiries through calls, chat, or email

• Provide accurate information and resolve customer concerns professionally

• Assist with account and service-related requests

• Document customer interactions and update records

• Follow company policies, procedures, and quality standards

• Maintain a positive and professional attitude when dealing with customers

Qualifications

• With or without BPO experience

• Any Educational Background

• Customer-oriented and willing to learn

• Basic computer skills

• Can work independently and as part of a team

• Willing to work on shifting schedules, weekends, and holidays when required

What We Offer

• Competitive salary package

• Performance incentives and bonuses

• Paid training

• Government-mandated benefits

• HMO/health benefits

• Career growth opportunities

• Supportive work environment

• Fresh graduates and career shifters are welcome!