Customer Service Representative - Billing Account

E-team Workforce Private Corporation; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

E-team Workforce Private Corporation in Cebu City is seeking a Billing Associate to support our finance team and ensure accurate client invoicing.

You will prepare and process billing statements and invoices, review information for accuracy, verify charges, and coordinate with internal teams to resolve discrepancies. Strong attention to detail and Excel proficiency are essential; start date is October 5, 2026.

Qualifications

• Minimum 2 years of billing experience in a BPO/call center environment.
• Knowledge of basic billing and invoicing processes.
• Strong attention to detail and accuracy.
• Good communication and organizational skills.
• Proficient in Microsoft Office, particularly Excel.
• Must be available to start on October 5, 2026.

Responsibilities

• Prepare and process billing statements and invoices.
• Review billing information for accuracy and completeness.
• Verify charges, rates, and supporting documents.
• Monitor billing records and ensure timely submission of invoices.
• Coordinate with internal teams regarding billing discrepancies or concerns.
• Maintain and update billing records and documentation.
• Assist in reconciling billing information and resolving discrepancies.
• Prepare basic billing reports and summaries.
• Perform other billing-related administrative tasks as assigned.

Skills

Billing experience

Attention to detail

Communication skills

Excel (MS Office)

Education

College level / College graduate

Job description

Qualifications

• Minimum of 2 years of billing experience in a bpo/call center environment

• College level or college graduate

• Knowledge of basic billing and invoicing processes

• Strong attention to detail and accuracy

• Good communication and organizational skills

• Proficient in Microsoft Office, particularly Excel

• Must be available to start on October 5, 2026

Basic Responsibilities

• Prepare and process billing statements and invoices

• Review billing information for accuracy and completeness

• Verify charges, rates, and supporting documents

• Monitor billing records and ensure timely submission of invoices

• Coordinate with internal teams regarding billing discrepancies or concerns

• Maintain and update billing records and documentation

• Assist in reconciling billing information and resolving discrepancies

• Prepare basic billing reports and summaries

• Perform other billing-related administrative tasks as assigned