Billing Representative

Movate, Inc.; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Movate, Inc. in the Philippines seeks a detail-oriented Billing Associate to ensure accurate invoicing and smooth financial operations.

You will complete and verify customer and invoice data, resolve billing inquiries, process orders and credits, and generate reports for internal teams and customers. Proficiency in Excel and English communication is required, with mid-level data management skills and a focus on process improvements.

Qualifications

• Intermediate level arithmetic and analytical skills required.
• Proficient in data entry and data management.
• Microsoft Office suite proficiency with at least intermediate Excel skills.
• Fluent in English, both written and spoken.

Responsibilities

• Complete and correct customer and invoice related information in billing and accounting systems to ensure correct invoicing can take place.
• Take charge in resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly, and completely.
• Issue ad hoc invoices and credit notes from the accounting or billing system.
• Process purchase orders for prepaid credit.
• Analyze discrepancies affecting invoicing accuracy and profitability.
• Provide suggestions to improve processes and information systems beyond the billing department.
• Create reports based on activities for colleagues and customers.
• Participate in projects to improve Billing processes and systems.
• Perform ad hoc tasks as directed by the Operations Manager and/or Head of Billing

Skills

Arithmetic & analytical skills

Data entry

Excel

English fluency

Job description

Complete and correct customer and invoice related information in billing and accounting systems to ensure correct invoicing can take place.

Take charge in resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly, and completely.

Issue ad hoc invoices and credit notes from the accounting system or billing system.

Process purchase orders for prepaid credit.

Analyze any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of our company.

Provide suggestions to improve processes and information systems, not only in the billing department, but also for related activities performed by departments that billing collaborates with.

Create reports based on our activities for colleagues and customers.

Participate in projects set up to improve Billing process and systems.

Perform ad hoc tasks deemed necessary by the Operations Manager and/or the Head of Billing

What we are looking for:

Intermediate Level of Arithmetic & Analytical Skills

Proficient in data entry and management.

Must know how to work with Microsoft Office suite, at least intermediate level in Excel.

Must be fluent in English, both in writing and verbal communication.