Customer Service Representative

SL Temps; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

SL Temps in Taguig invites a Customer Service Representative to join its team in Metro Manila. The role focuses on delivering comprehensive customer support to clients, handling inquiries from start to finish of the journey.

You will assist customers with product information, troubleshoot issues, and ensure overall satisfaction across multiple touchpoints. Collaboration with other teams may be required to resolve complex cases.

Responsibilities

• Deliver comprehensive customer support across the full customer journey.
• Assist customers with product information, troubleshoot issues, and ensure overall satisfaction across multiple touchpoints.
• Maintain a positive, empathetic, and professional attitude at all times to provide a seamless customer experience.

Job description

The Customer Service team is responsible for delivering comprehensive customer support to clients, handling all inquiries, concerns, and service needs from the beginning to the end of the customer journey.

The role includes assisting customers with product information, resolving issues, and ensuring overall customer satisfaction across various touchpoints.

The Customer Service Representative should be able to maintain a positive, empathetic, and professional attitude towards customers at all times and ensure a seamless customer experience