Customer Service Representative

Plaming Services Buhangin Branch; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company in Davao del Sur is seeking a dedicated Customer Service Representative to join their team. The role involves addressing customer inquiries and resolving complaints to ensure a positive experience. Ideal candidates should possess excellent communication skills and previous customer service experience. This position offers an opportunity to provide exceptional service through various channels.

Qualifications

• Previous customer service experience is preferred.
• Must have strong attention to detail.

Responsibilities

• Address customer inquiries and resolve complaints.
• Provide exceptional service through phone, email, and chat support.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to multitask

Positive attitude

Tools

Microsoft Office

CRM software

Job description

We are seeking a dedicated and friendly Customer Service Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving complaints, and ensuring a positive experience for every customer. You will be the first point of contact, providing exceptional service through phone, email, and chat suppor

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Previous customer service experience is preferred.
• Proficiency in Microsoft Office and CRM software.
• A positive attitude and a passion for helping others.