Customer Service Representative (Start ASAP)

KadaKareer; Hinoba-an; Hybrid; PHP 180,000 - 270,000; Full time

Job summary

KadaKareer is seeking a Customer Service Representative in Hinoba-an, Negros Occidental to deliver friendly, reliable support across the full customer journey, from first contact to resolution, across multiple channels. You will handle inquiries, provide product information, resolve issues, and help ensure a consistently positive experience at every touchpoint while maintaining empathy and professionalism.

The ideal candidate is proactive, collaborative, and capable of documenting interactions,

Job description

The Customer Service team is responsible for delivering comprehensive customer support to clients, handling all inquiries, concerns, and service needs from the beginning to the end of the customer journey.

The role includes assisting customers with product information, resolving issues, and ensuring overall customer satisfaction across various touchpoints.

The Customer Service Representative should be able to maintain a positive, empathetic, and professional attitude towards customers at all times and ensure a seamless customer experience