Customer Service Representative

Neksjob Philippines; South Cotabato; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is seeking motivated individuals for an on-site customer support role in South Cotabato. This entry-level opportunity welcomes applicants with no prior experience and offers training to develop essential phone-based support skills.

You will handle customer calls, identify needs, and provide clear, accurate answers while recording details in the company system and following established procedures.

Qualifications

• Good spoken and written communication skills.
• Basic computer skills.
• Good listening and problem-solving abilities.

Responsibilities

• Receive and respond to customer calls.
• Identify customer needs and provide assistance.
• Answer questions clearly and accurately.
• Help customers resolve basic concerns.
• Record call information in the company system.
• Follow customer service procedures.
• Escalate issues when additional assistance is required.

Skills

Communication skills

Basic computer skills

Listening and problem-solving

Education

Bachelor's degree

Job description

On-site - South Cotabato No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Job Overview

We are looking for motivated individuals to assist customers by phone. This is an entry-level opportunity, and applicants without previous experience are welcome.

Responsibilities

• Receive and respond to customer calls.
• Identify customer needs and provide assistance.
• Answer questions clearly and accurately.
• Help customers resolve basic concerns.
• Record call information in the company system.
• Follow customer service procedures.
• Escalate issues when additional assistance is required.

Qualifications

• Good spoken and written communication skills.
• Basic computer skills.
• Good listening and problem-solving abilities.

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