Customer Service Representative

Lexie; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service staffing company in Quezon City is seeking individuals for a full-time role responding to customer inquiries via phone, email, and chat. Successful candidates must have a diploma, excellent communication skills, and be able to work in a team-oriented environment. This position is office-based with standard hours and occasional overtime. No prior experience is required, making it an ideal opportunity for fresh graduates.

Qualifications

• Must possess a Diploma in any field.
• No prior experience required; fresh graduates are encouraged to apply.
• Must be patient, empathetic, and work effectively in a team.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information and resolve issues promptly.
• Document customer interactions and feedback.

Skills

Excellent communication skills

Problem-solving abilities

Proficiency in using computer systems

Education

Diploma in any field

Job description

On-site - Quezon City No Exp Required Diploma Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information and resolve issues promptly.
• Maintain a positive and professional demeanor.
• Document customer interactions and feedback.
• Collaborate with team members to improve service quality.
• Participate in training sessions to enhance product knowledge.
• Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide product information.
• Working Conditions: Primarily office-based, with standard working hours and occasional overtime.
• Qualities and Traits: Must be patient, empathetic, and able to work effectively in a team-oriented environment.
• Educational Qualifications: Must possess a Diploma in any field.
• Experience Level: No prior experience required; fresh graduates are encouraged to apply.
• Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in using computer systems.

Working Location

Lexie Staffing & Business Consulting Company

Important Notes

• Please stay vigilant against scams when the position involves working overseas. Keep all communication within the platform.
• Be cautious of requests for ID or personal documents, monetary deposits, or any pressure to invest or transfer funds outside the platform.