Customer Service Representative

Work-1 Manpower Recruitment Services; Davao del Sur; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

Job Training

Professional Development

Job summary

Work-1 Manpower Recruitment Services in the Philippines is seeking a customer service professional to handle inquiries and deliver excellent service.

The role requires 0–2 years’ experience, a Bachelor's degree in a relevant field preferred, and strong English language skills to resolve issues and document interactions.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 0–2 years of experience.
• Strong English language skills.
• Excellent problem-solving abilities.
• Outstanding interpersonal and people skills.

Responsibilities

• Handle customer inquiries and provide excellent service.
• Resolve customer complaints and issues effectively.
• Maintain product knowledge to assist customers accurately.
• Document customer interactions for future reference.
• Collaborate with team members to enhance customer satisfaction.

Skills

Strong English language skills

Customer service practices

Problem-solving

Interpersonal skills

Education

Bachelor's degree in a relevant field

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Job Training, Professional Development

Description

• Handle customer inquiries and provide excellent service.
• Resolve customer complaints and issues effectively.
• Maintain product knowledge to assist customers accurately.
• Document customer interactions for future reference.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong English language skills.
• Skills and Competencies: Proficient in customer service practices.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Outstanding interpersonal and people skills.