Customer Service Representative

Stark Asia Solutions Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A customer service solutions company in Quezon City is seeking candidates for an on-site position that provides excellent customer service through various channels including phone, email, and chat. Successful candidates will be responsible for assisting customers with inquiries, complaints, and feedback while being part of a collaborative team. This role requires at least a High/Senior High School education and offers performance bonuses as well as health maintenance organization (HMO) benefits.

Responsibilities

• Provide excellent customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, complaints, and issues in a timely and professional manner.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to effectively assist customers.

Education

High/Senior High School

Job description

Job Description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Responsibilities

• Provide excellent customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, complaints, and issues in a timely and professional manner.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to effectively assist customers.

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Work-Life Balance

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Contact

Khai Laurence Tan

HR Officer

Stark Asia Solutions Inc.