Customer Service Representative

Radius Global Solutions; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A customer service firm in Quezon City is seeking individuals for a full-time on-site role. This position involves providing exceptional customer service through phone, email, and chat. Candidates should possess a Bachelor's degree and have strong communication skills. No experience is required, making this a great opportunity for recent graduates. The role emphasizes collaboration and multi-tasking in a dynamic environment.

Qualifications

• No prior experience required, but a background in customer service is a plus.
• Must possess strong communication and interpersonal skills.
• Required to multi-task and manage time efficiently.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain a high level of product knowledge to assist customers.

Skills

Strong communication skills

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain a high level of product knowledge to assist customers.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service processes and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a positive attitude.
• Responsibilities and Duties: Ability to multi-task and manage time efficiently.
• Working Conditions: Comfortable working in a fast-paced environment.