Customer Service Agent - Cebu

V-Call Center Link Inc.; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service center in Cebu City is seeking a customer support representative. The role requires at least 1 year of BPO experience and a customer-focused mindset. You will assist clients with inquiries and provide top-notch support. Night shift availability is necessary. This is an onsite role.

Qualifications

• At least 1 year of BPO experience.
• Open to High School Graduates.
• Willingness to work night shift schedule, onsite in Cebu City.

Responsibilities

• Assist clients with account inquiries and transactions.
• Provide top-notch customer support adhering to company policies.
• Collaborate with internal teams for effective solutions.

Skills

Strong communication

Problem-solving skills

Customer-focused mindset

Education

High School Graduate

Job description

Responsibilities

• Assist clients with account inquiries, transactions, and issue resolution.
• Provide top‑notch customer support while adhering to company policies.
• Collaborate with internal teams to ensure timely and effective solutions.

Qualifications

• At least 1 year of BPO experience.
• Open to High School Graduates
• Strong communication and problem‑solving skills.
• A customer‑focused mindset with the ability to handle inquiries efficiently.
• Willingness to work on a night shift schedule, onsite in Cebu City