Customer Service Representative

North Asia Central Manpower; Pasay; On-site; PHP 210,000 - 300,000; Full time

Job summary

A customer service recruitment agency in Pasay is seeking candidates for a full-time customer service role. The job entails maintaining professionalism, responding to inquiries, and managing interactions with customers. Fresh graduates are encouraged to apply, as prior experience is not mandatory. This position offers a chance to develop customer service skills in a supportive environment.

Qualifications

• Fresh Graduates are welcome.
• With or without experience as CSR.
• Willing to complete requirements & Start ASAP.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products inside and out to answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions and transactions.
• Communicate and coordinate with colleagues.
• Provide feedback on customer service efficiency.
• Manage a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional support.

Skills

Customer service

Education

College Graduated any course

Job description

On-site - Pasay | No Experience Required | Bachelor | Full-time

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Job Description

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Qualifications

• College Graduated any course
• Fresh Graduates are welcome
• With or without experience as CSR
• Willing to complete requirements & Start Asap

Working Location

GroundFloor, DHL Express Service Point. R5, Maintenance Base Complex, NAIA Complex, Andrews Ave, Pasay City, 1301 Metro Manila, Philippines

Warnings

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,

HR North Asia Central Manpower