Call Center Agent Representative

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

HMO

Flexible hours

Incentives

Paid training

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking Customer Service Representatives to join our growing team in Alabang. No BPO experience is required, making this an excellent entry point for fresh graduates and career shifters.

You will handle inquiries via phone, chat, or email, deliver accurate information, and strive to meet quality and satisfaction standards. On-site work with a shifting schedule offers weekly onboarding and opportunities for career growth.

Qualifications

• At least a K–12 or high school graduate.
• No BPO experience required.
• Good communication and interpersonal skills.
• Basic computer navigation skills.
• Willing to work onsite and on a shifting schedule.
• Available to start ASAP.

Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email.
• Respond to customer inquiries and resolve concerns in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Document customer interactions and maintain accurate records.
• Meet quality, productivity, and customer satisfaction standards.

Skills

Communication skills

Interpersonal skills

Basic computer navigation

Education

K–12 or high school graduate

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Customer Service Representative (CSR)

We are looking for Customer Service Representatives to join our growing team. No BPO experience is required, making this an excellent opportunity for fresh graduates and career shifters.

Key Responsibilities:

• Handle inbound and/or outbound customer interactions via phone, chat, or email.
• Respond to customer inquiries and resolve concerns in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Document customer interactions and maintain accurate records.
• Meet quality, productivity, and customer satisfaction standards.

Qualifications:

• At least a K–12 graduate or a high school graduate (old curriculum).
• No BPO experience required.
• Good communication and interpersonal skills.
• Basic computer navigation skills.
• Willing to work onsite and on a shifting schedule.
• Available to start ASAP.

What We Offer:

• Weekly onboarding classes throughout July.
• Competitive salary and benefits.
• Paid training.
• Opportunities for career growth and development.

Customer Service Problem Solving Technical Skills

Working Location

Ground Floor, Alabang, Metro Manila, Philippines