Customer Service Representative

ServiceFirst; Muntinlupa; On-site; PHP 240,000 - 300,000; Full time

Job summary

A customer service firm in Muntinlupa is seeking a Customer Service Representative to evaluate loan applications and ensure compliance with borrowing regulations. The position requires a customer-centric approach, strong responsibility, and previous sales or telemarketing experience. Ideal candidates should hold a High School or College degree and have flexibility to work varied hours. This is a full-time, entry-level role.

Qualifications

• Evaluate loan applications to determine qualification and creditworthiness.
• Review and verify financial documents submitted by applicants.
• Explain loan products and address customer inquiries professionally.

Responsibilities

• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.
• Schedule flexibility to work at any time.
• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.

Skills

Customer-centric approach

Sales experience

Strong sense of responsibility

Education

High School Degree or College degree

Job description

ServiceFirst Muntinlupa City, National Capital Region, Philippines

Customer Service Representative

ServiceFirst Muntinlupa City, National Capital Region, Philippines

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• Evaluate loan applications to determine qualification and creditworthiness.
• Review and verify financial documents submitted by applicants.
• Explain loan products and address customer inquiries professionally.
• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.
• High School Degree or College degree.
• Previous sales or telemarketing experience.
• Schedule flexibility to work at any time.
• Strong sense of responsibility and customer‑centric approach.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Customer Service
• Outsourcing and Offshoring Consulting and Telephone Call Centers

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