Customer Service Representative

Bravissimo Resourcing Inc.; Muntinlupa; On-site; PHP 20,000 - 30,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

A customer service firm in Muntinlupa is looking for candidates to provide essential customer support. The role demands strong customer service skills and experience handling voice accounts. Open to college graduates with 6 months of experience or undergraduates with 2.5 years. Key benefits include performance bonuses, government-mandated benefits, and incentives. Join us to ensure quality standards while aiding customer satisfaction.

Qualifications

• Experience in customer service, particularly with voice accounts.
• College graduates with at least 6 months CSR experience preferred.
• Undergraduates accepted with 2.5 years relevant experience.

Responsibilities

• Provide customer service support in line with service level requirements.
• Ensure call quality and quantitative standards are met.
• Resolve customer care needs in a timely manner.

Skills

Customer service skills

Voice account handling

Education

College degree or 2.5 years of experience

Job description

Job Description

On-site - Muntinlupa 1-3 Yrs Exp Diploma Full-time

Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Read More

• Must have handled voice account
• Open to college graduates, with at least 6 months of CSR experience
• Also open to college undergraduates with at least 2.5 years of experience

Apply Now!