Alorica SM Clark- No CC Experience Needed with Tips - Hiring Call Center Agent

JobsAvenuePH; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading call center company in Pampanga is seeking a Call Center Agent to provide world-class customer service. In this role, you will handle inquiries, resolve issues, and ensure customer satisfaction. The ideal candidate is at least 18 years old, a high school graduate, and possesses good English communication skills. No prior experience is required as training will be provided. Join us and grow your career in a dynamic environment.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – training provided.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Skills

Good English communication skills

Customer service orientation

Education

High school graduate or senior high school graduate

Job description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

• At least 18 years old
• High school graduate (old curriculum) or senior high school graduate
• Good English communication skills
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!