Alorica Davao - No CC Experience Needed with Tips - Hiring Call Center Agent

JobsAvenuePH; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider in Davao del Sur is seeking Call Center Agents to join their dynamic team. You will manage customer inquiries and ensure a seamless experience, with responsibilities including handling calls and providing solutions. Candidates should be at least 18 years old, a high school graduate, and possess good English communication skills. No prior experience is needed as training is provided, making this an ideal opportunity to grow your career in customer service.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – training provided.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Skills

Good English communication skills

Education

High school graduate or senior high school graduate

Job description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Qualifications

• At least 18 years old
• High school graduate (old curriculum) or senior high school graduate
• Good English communication skills
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!