Call Center Representative

Dynamic Talent Solutions; Taguig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Career growth opportunities

Performance incentives

Supportive work environment

Professional development

Job summary

Dynamic Talent Solutions is seeking enthusiastic individuals for Customer Service Representatives to join our team in the Philippines. No prior experience is required; fresh graduates and career starters are welcome to apply.

You will handle inquiries via phone, email, or chat, provide product information, and resolve concerns with a professional, helpful attitude. Training is provided, with opportunities for growth within a supportive environment.

Qualifications

• No BPO or customer service experience required.
• Fresh graduates and first-time job seekers are welcome to apply.
• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Willing to learn and undergo training.
• Can work independently and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays when required.
• Must be reliable, adaptable, and professional.

Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance regarding products and services.
• Resolve customer concerns in a professional and timely manner.
• Maintain a positive and helpful attitude when interacting with customers.
• Document customer interactions and update records accurately.
• Follow company policies, procedures, and quality standards.
• Coordinate with other departments when necessary to address customer concerns.
• Meet established customer service and performance targets.

Skills

Verbal communication

Written communication

Customer-focused

Teamwork

Willingness to learn

Education

High school graduate or college graduate

Job description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (CSR). No prior experience is required—fresh graduates and career starters are welcome to apply!

Job Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance regarding products and services.
• Resolve customer concerns in a professional and timely manner.
• Maintain a positive and helpful attitude when interacting with customers.
• Document customer interactions and update records accurately.
• Follow company policies, procedures, and quality standards.
• Coordinate with other departments when necessary to address customer concerns.
• Meet established customer service and performance targets.

Qualifications

• High school graduate, Senior High School graduate, or college graduate.
• No BPO or customer service experience required.
• Fresh graduates and first-time job seekers are welcome to apply.
• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Willing to learn and undergo training.
• Can work independently and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays when required.
• Must be reliable, adaptable, and professional.

What We Offer

• Competitive salary
• Paid training
• Career growth opportunities
• Performance incentives
• Supportive work environment
• Opportunities for professional development