Customer Service Representative

GLOBAL STAFF RECRUITMENT SEARCH, INC.; Makati; On-site; PHP 268,000 - 357,000; Full time

Job summary

A recruitment agency based in Makati is looking for individuals to manage patient coordination and improve operational efficiency in a clinical setting. The ideal candidates will possess strong communication skills, the ability to multi-task under pressure, and a background in healthcare-related studies. Responsibilities include patient intake, flow management, and ensuring cleanliness in the clinic. Candidates must be willing to work in a fast-paced environment and handle sensitive information discreetly.

Qualifications

• Ability to type quickly and accurately.
• Quality focus and ability to analyze information.
• Ability to handle sensitive information discreetly.
• Ability to type quickly and accurately.
• Proficiency in MS Office.
• Strong organizational skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to handle sensitive information discreetly.
• Team player and collaborative spirit.
• Willing to render overtime.
• Willing to work in Makati City.
• Willing to start ASAP.

Responsibilities

• Coordinates patient screenings and follow-ups.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues.
• Handles new patient intake for tests and staff.
• Prepares clinic facilities and equipment.
• Resolves operational issues to prevent delays.
• Enhances efficiency and patient satisfaction.

Skills

Self Starter

Multi-tasking

Very Good Communication Skills

Strong organizational skills

Ability to work collaboratively

Proficiency in MS Office

Documentation

Typing speed

MS Office

Organizational skills

Prioritization

Discretion

Teamwork

Overtime

Makati City

Start ASAP

Education

College undergraduate or graduate, or holder of a vocational or associate degree

Tools

MS Office

Job description

Job Description

• Coordinates patient screenings and follow-ups with Front Desk and Reception.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues to supervisors.
• Handles new patient intake for tests and staff.
• Prepares clinic facilitates and equipment, ensuring cleanliness and functionality.
• Resolves operational issues with the supervisors to prevent delays.
• Enhances efficiency and patient satisfaction by monitoring and improving procedures.

Job Qualifications

• College undergraduate or graduate, or holder of a vocational or associate degree.
• Self Starter, multi-tasking and can work under pressure and tight schedule.
• Quality Focus and Analyzing information
• Very Good Communication Skills and Documentation Skills.
• Ability to type quickly and accurately.
• Proficiency in MS Office.
• Strong organizational skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to handle sensitive information discreetly.
• Ability to work collaboratively with other team members.
• Willing to render overtime.
• Willing to work in MAKATI CITY.
• Willing to work ASAP.