Customer Service Representative

LSERV Corporation; Iloilo City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Iloilo City is seeking a motivated Customer Service Representative to handle inquiries and resolve complaints. The ideal candidate will be a college graduate with excellent communication skills and a positive attitude. Previous customer service experience is a plus. Join a dedicated team focused on exceptional customer experience.

Qualifications

• Must be a college graduate.
• Previous experience in customer service is a plus.
• Strong problem-solving skills and a positive attitude.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve complaints.
• Provide information about products and services.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Ability to multitask

Education

College graduate

Tools

MS Office

Customer service software

Job description

We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about products and services. The ideal candidate is professional, personable, and dedicated to delivering an exceptional customer experience.

• Candidate must be college graduate.
• Previous experience in a customer service role is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in MS Office and customer service software
• Strong problem-solving skills and a positive attitude.