End-to-End Delivery CSR: Customer Success & Logistics

SMC Food Processing Inc.; Calamba; On-site; PHP 180,000 - 240,000; Full time

Job summary

SMC Food Processing Inc. is seeking a Customer Service Representative (CSR) to oversee end-to-end customer delivery transactions from planning through post-delivery. You will ensure timely and complete delivery of goods to clients while maintaining high service standards.

The ideal candidate is a graduate in Business Administration or related field with experience in customer service or logistics-related roles, and demonstrates excellent phone etiquette, verbal and written communication skills.

Qualifications

• Experience in customer service or logistics-related roles.
• Excellent phone etiquette and strong verbal and written communication.

Responsibilities

• Manage end-to-end customer delivery transactions from planning to post-delivery.
• Ensure timely and complete delivery of goods to clients.

Skills

Customer service

Logistics coordination

Telephone etiquette

Verbal communication

Written communication

Education

Bachelor's degree in Business Administration

Job description

SMC Food Processing Inc. is seeking a Customer Service Representative (CSR) to oversee end-to-end customer delivery transactions from planning through post-delivery. You will ensure timely and complete delivery of goods to clients while maintaining high service standards.

The ideal candidate is a graduate in Business Administration or related field with experience in customer service or logistics-related roles, and demonstrates excellent phone etiquette, verbal and written communication skills.