Customer Service Representative

iQor Philippines; Cavite City; On-site; PHP 167,400 - 279,000; Full time

Job summary

iQor Philippines is seeking an on-site Customer Service Representative in Cavite. No experience is required, and it is a full-time role with hands-on training to help customers with inquiries, order status, and issue resolution.

Educational qualifications include a High School Diploma or equivalent. The role emphasizes excellent communication, a positive attitude, and the ability to handle multiple tasks while prioritizing effectively; weekends/holidays may be required.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience: 0-2 years (entry-level)
• Strong communication and interpersonal skills
• Positive attitude and willingness to help others

Responsibilities

• Provide exceptional customer service by addressing customer inquiries and complaints
• Assist customers with product information, order status, and issue resolution
• Maintain accurate customer records and documentation of interactions
• Collaborate with team members to improve service delivery and customer satisfaction
• Conduct follow-up communications to ensure customer satisfaction

Skills

Excellent communication and interplay

Education

High School Diploma or equivalent

Job description

On-site - Cavite No Exp Required High/Senior High School Full-time

Job Description

Description

• Provide exceptional customer service by addressing customer inquiries and complaints.
• Assist customers with product information, order status, and issue resolution.
• Maintain accurate customer records and documentation of interactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Conduct follow-up communications to ensure customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-2 years (entry-level)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Positive attitude and a passion for helping others
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Working Conditions: Flexible schedule, including weekends and holidays may be required

Tips

Some of our features may not work properly on your device.