Customer Service Representative

Csq Motorist Hub - PTT; Cavite City; Presencial; PHP 167 400 - 279 000; Tempo integral

Resumo da oferta

A customer service provider based in Cavite is seeking individuals for a full-time customer service role. Candidates should possess a high school diploma and have strong communication and problem-solving skills. Responsibilities include responding to inquiries, resolving complaints, and processing orders. No experience is required, making it an excellent opportunity for those entering the workforce.

Qualificações

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Proficient in using computer systems and customer management software.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints and issues effectively.
• Process orders, returns, and exchanges.

Conhecimentos

Strong communication skills

Problem-solving ability

Attention to detail

Interpersonal skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Job Description

• Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
• Provide accurate information regarding products, services, and policies.
• Resolve customer complaints and issues with empathy and efficiency.
• Process orders, returns, and exchanges accurately.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with other departments to resolve customer concerns.
• Follow up with customers to ensure satisfaction and issue resolution.
• Stay up to date on product knowledge and company policies.

Qualifications

• High school diploma or equivalent (some positions may require additional education).
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability and attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency in using computer systems and customer management software.

Working Location: On-site - Cavite; No experience required; Diploma; Full-time.

Note

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,