Customer Service Representative

Quess (Philippines) Corp; Cavite City; On-site; PHP 246,000 - 335,000; Full time

Job summary

Quess (Philippines) Corp in Bacoor, Cavite seeks a customer service associate to assist customers with concerns, provide accurate product information, and ensure a positive experience in every interaction.

Fresh graduates are welcome; HS/SHS graduates or undergrads with at least 6 months BPO or customer service experience fit well. Strong communication and a customer-focused attitude are valued, with willingness to learn and adapt to shifting schedules.

Qualifications

• Fresh graduates are welcome to apply.
• HS/SHS graduates or college undergraduates with at least 6 months of BPO or customer service experience.
• Excellent communication skills.
• Customer-focused and willing to learn.
• Open to shifting schedules and on-site work.

Responsibilities

• Assist customers with their concerns and questions.
• Provide accurate information about products and services.
• Ensure a positive customer experience in every interaction.
• Document customer concerns and resolutions.

Skills

Excellent communication

Customer-focused

Willing to learn

Education

HS/SHS graduates or college undergraduates

Job description

Role and Responsibilities

• Assist customers with their concerns and questions
• Provide accurate information about products and services
• Ensure a positive customer experience in every interaction
• Document customer concerns and resolutions

Qualifications

• Fresh Graduates are welcome to apply
• HS/SHS Graduates or College Undergraduates are welcome, provided they have at least 6 months of BPO or customer service experience
• Excellent communication skills
• Customer-focused and willing to learn
• Open to shifting schedules and on-site work

Location

Bacoor, Cavite

We Also Have Opportunities In

• Araneta, Cubao, Ortigas, Pasig, Boni, Mandaluyong, Quezon City & Isabela Province