Customer Service Rep – ONLINE SUPPORT (LOCAL RETAIL)

GameOne PH; Quezon City; Vor Ort; PHP 223.000 - 312.000; Vollzeit

Zusammenfassung

GameOne PH in Cubao, Quezon City is hiring a Customer Service Representative for online support in a local retail setting. You will handle chat and email inquiries from customers, helping with product questions and purchase concerns.

The role emphasizes clear, timely communication and a positive customer experience as you coordinate with internal teams to resolve issues. Candidates should have experience in customer service, strong written communication, and an interest in gadgets and

Qualifikationen

• Experience in customer service, online support, or returns handling.
• Good written communication and problem-solving skills.
• Patient, organized, and attentive to details.
• Knowledge or interest in gadgets and electronics is an advantage.
• Willing to work on-site in Cubao, Quezon City.

Aufgaben

• Respond to customer inquiries through chat and email.
• Assist with product questions, purchase concerns, and return requests.
• Coordinate with internal teams to resolve customer concerns.
• Provide clear, accurate, and timely assistance.
• Maintain a positive customer experience.

Kenntnisse

Customer service

Written communication

Problem solving

Attention to detail

Gadgets interest

Jobbeschreibung

WE’RE HIRING: CUSTOMER SERVICE REP– ONLINE SUPPORT (LOCAL RETAIL)

On-site | Cubao, Quezon City

Full-time Position

Join our customer service team and assist customers of our local electronics and gadget retail business through chat and email.

Key Responsibilities:

• Respond to customer inquiries through chat and email

• Assist with product questions, purchase concerns, and return requests

• Coordinate with internal teams to resolve customer concerns

• Provide clear, accurate, and timely assistance

• Maintain a positive customer experience

Qualifications:

• Experience in customer service, online support, or returns handling

• Good written communication and problem-solving skills

• Patient, organized, and attentive to details

• Knowledge or interest in gadgets and electronics is an advantage

• Willing to work on-site in Cubao, Quezon City

Work Location: In person