E-Commerce Customer Care

GameOne PH; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

A leading e-commerce company in Quezon City is hiring an E-Commerce Customer Care Associate to assist customers with inquiries and orders related to electronics and gadgets. The ideal candidate should have experience in customer service and strong communication skills. This on-site role requires problem-solving abilities and a customer-oriented approach.

Qualifications

• Experience in chat or email support, customer service, or handling returns.
• Knowledge of electronics and tech products is an advantage.
• Willing to work on-site in Quezon City.
• Patient, organized, and customer-oriented.
• Willing to work on-site at our Cubao, Quezon City office.

Responsibilities

• Assist customers with inquiries, orders, product concerns, and return requests.
• Provide fast, reliable, and excellent service to online customers.

Skills

Chat or email support experience

Customer service experience

Problem-solving skills

Multitasking skills

Organizational skills

Strong communication

Job description

HIRING: E-Commerce Customer Care Associate

Location:On-site – Cubao, Quezon City

We are looking for an E-Commerce Customer Care Associate to assist customers with inquiries, orders, product concerns, and return requests—mainly for electronics and gadget items.

Qualifications

• Experience in chat or email support, customer service, or handling returns
• Knowledge or background in electronics and tech products is an advantage
• Strong communication, problem-solving, and multitasking skills
• Patient, organized, and customer-oriented
• Willing to work on-site at our Cubao, Quezon City office

Join our team and help provide fast, reliable, and excellent service to our online customers!