Gadget Support Specialist – Online Chat Help (On-site)

GameOne PH; Quezon City; On-site; PHP 223,000 - 312,000; Full time

Job summary

GameOne PH in Cubao, Quezon City is hiring a Customer Service Representative for online support in a local retail setting. You will handle chat and email inquiries from customers, helping with product questions and purchase concerns.

The role emphasizes clear, timely communication and a positive customer experience as you coordinate with internal teams to resolve issues. Candidates should have experience in customer service, strong written communication, and an interest in gadgets and

Qualifications

• Experience in customer service, online support, or returns handling.
• Good written communication and problem-solving skills.
• Patient, organized, and attentive to details.
• Knowledge or interest in gadgets and electronics is an advantage.
• Willing to work on-site in Cubao, Quezon City.

Responsibilities

• Respond to customer inquiries through chat and email.
• Assist with product questions, purchase concerns, and return requests.
• Coordinate with internal teams to resolve customer concerns.
• Provide clear, accurate, and timely assistance.
• Maintain a positive customer experience.

Skills

Customer service

Written communication

Problem solving

Attention to detail

Gadgets interest

Job description

GameOne PH in Cubao, Quezon City is hiring a Customer Service Representative for online support in a local retail setting. You will handle chat and email inquiries from customers, helping with product questions and purchase concerns.

The role emphasizes clear, timely communication and a positive customer experience as you coordinate with internal teams to resolve issues. Candidates should have experience in customer service, strong written communication, and an interest in gadgets and