Customer Service Rep - Insurance | With Joining Bonus* | Online Hiring Open

Accenture; Muntinlupa; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Bonuses and incentives

Training and certification

Paid sick and vacation leaves

Job summary

Accenture invites you to join a team shaping the future of insurance support in Alabang, Muntinlupa City. You will review documents, verify agent data, and handle inquiries with accuracy. The role is full-time onsite, requiring 1 year of related experience in insurance or healthcare accounts.

Candidates open to various education levels are welcome to apply. Flexibility with shifting schedules and holidays helps us serve clients effectively while you grow skills through company-sponsored training

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, or Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data analysis

Education

2nd year in college or higher

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work