Customer Service Representative - Insurance | Get up to PHP30k Joining Bonus*!

Accenture; Muntinlupa; On-site; PHP 312,000 - 502,000; Full time

Benefits offered by this job

HMO coverage

Allowances & bonuses

Training & certification

Paid sick & vacation leaves

Job summary

Accenture is seeking a Customer Service Representative - Insurance to review documents, verify agent and license details, and process data with accuracy. The role is full-time and onsite in Alabang, Muntinlupa City, Philippines, with a schedule that may include holidays.

Candidates with 1 year in insurance or related accounts and at least a 2nd year in college are encouraged to apply. The position offers benefits from day one, ongoing training, and opportunities for growth within a globally

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, or Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Insurance Accounts

Healthcare Accounts

Retirement Services Accounts

Financial Accounts

Education

College graduates / Associate degree / 2nd year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts
  • Healthcare Accounts
  • Retirement Services Accounts
  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply