Insurance Customer Service Representative | Financial Account Exp Accepted

Accenture; Quezon City; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances, bonuses and incentives

Training, upskilling and certification

Paid Sick and Vacation Leaves

Job summary

Accenture seeks a Customer Service Representative for Insurance to review documents, verify agent and license data, and process transactions. You will analyze data for correct handling and encode details accurately, while updating records and correspondences as required.

The role requires 1–2 years in Insurance/Healthcare/Financial services and on-site availability in Cubao, Quezon City. Candidates with 1st or 2nd year college status and related experience are welcome.

Qualifications

• College graduates or current students with relevant experience as described.
• At least 1–2 years of experience in Insurance, Healthcare, Retirement Services or Financial Accounts.
• Willing to work full-time onsite in Cubao, Quezon City and flexible with shifting schedules.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Insurance domain knowledge

Data entry

Education

2nd year in college with 1+ year experience

1st year in college with 2+ years experience

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.
  

About You: The ideal candidate will have the following skills and experience:

• College graduates, associate degree holders, and undergraduates who completed at least 2nd year in college and with at least 1 year of experience; OR

• College graduates, associate degree holders, and undergraduates who completed at least 1st year in college and with at least 2 years of experience
• 1 to 2 years of work experience in any or a combination of the following: Insurance, Healthcare, Retirement Services, Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City
• Flexible with shifting schedules and holiday work

*Terms and conditions apply