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Accenture is seeking a Customer Service Representative - Insurance to support document review, data validation, and processing tasks. The role is full-time and onsite in Cubao, Quezon City, with opportunities for growth and development.
Candidates may come from college or with related experience in Insurance, Healthcare, or financial services. Excellent attention to detail and accuracy are expected across all duties described above.
Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.
Start your Accenture journey and enjoy a wide range of benefits and perks, including:
HMO coverage (medical, dental, mental health) from day 1 of employment*
Allowances, company bonuses, and performance incentives*
Company-sponsored training, upskilling and certification*
Paid Sick and Vacation Leaves*
Review completeness and compliance of documents received.
Verify accuracy of agent and license information.
Analyze data to determine appropriate handling.
Encode agent, license, and commission details accurately.
Update agent records and create/post correspondences as needed.
Identify next steps based on workflow and initiate transactions.
The ideal candidate will have the following skills and experience:
Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college and with at least 1 year of experience; OR
Open to college graduates, associate degree holders, and undergraduates who completed at least 1st year in college and with at least 2 years of experience
1 to 2 year of work experience in any or a combination of the following: Insurance, Healthcare, Retirement Services, Financial Accounts
Willing to work full-time onsite in Cubao, Quezon City
Flexible with shifting schedules and holiday work