Customer Service Pro – Full‑Time, Onsite in Taguig

Accenture PLC; Taguig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certification

Paid sick and vacation leaves

Job summary

Accenture is seeking a Customer Service Representative to join our Manila team on-site in Taguig. You will handle customer inquiries, resolve issues, and ensure service levels are met with quality interactions. The role requires good communication and a willingness to work shifts, including holidays.

Open HS/SHS graduates with at least 6 months BPO experience are welcome; full-time onsite work is required in Taguig City. Training, benefits, and a supportive team culture are part of the package.

Qualifications

• Open HS or SHS graduates with at least 6 months BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR provides customer service support per scope of work and SLAs.
• Ensure call quality and meet customer care needs promptly.

Skills

Communication skills

BPO experience

Education

Open HS or SHS graduates

Job description

Accenture is seeking a Customer Service Representative to join our Manila team on-site in Taguig. You will handle customer inquiries, resolve issues, and ensure service levels are met with quality interactions. The role requires good communication and a willingness to work shifts, including holidays.

Open HS/SHS graduates with at least 6 months BPO experience are welcome; full-time onsite work is required in Taguig City. Training, benefits, and a supportive team culture are part of the package.