Customer Service Operations Specialist

Cardinal Health, Inc.; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Cardinal Health, Inc. is seeking candidates for a Customer Service Operations role in the Philippines to support order placement, order status updates and problem resolution.

The team collaborates with internal partners to ensure service quality and timely responses while upholding Cardinal Health's commitment to customer satisfaction. The role emphasizes applying established policies, handling routine tasks, and seeking guidance from supervisors for complex issues, with a focus on inclusion and

Qualifications

• 1-3 years of experience preferred.
• Minimum educational attainment: Senior High School graduates (with exp), those who completed at least 2nd year college, or bachelor's degree holders.

Responsibilities

• Applies acquired job skills and company policies to complete standard tasks.
• Works on routine assignments that require basic problem resolution.
• Refers to policies and past practices for guidance.
• Receives general direction on standard work; detailed instruction on new assignments.
• Consults with supervisor or senior peers on complex and unusual problems.

Skills

Customer service

Problem solving

Contract administration

Order processing

Education

Senior High School

Some college

Bachelor's degree

Job description

Cardinal Health, Inc. is seeking candidates for a Customer Service Operations role in the Philippines to support order placement, order status updates and problem resolution.

The team collaborates with internal partners to ensure service quality and timely responses while upholding Cardinal Health's commitment to customer satisfaction. The role emphasizes applying established policies, handling routine tasks, and seeking guidance from supervisors for complex issues, with a focus on inclusion and