Voice Customer Service Operations Associate

Cardinal Health; Taguig; On-site; PHP 180,000 - 300,000; Full time

Job summary

Cardinal Health is seeking candidates for a Customer Service Operations role in the Philippines. The position focuses on contract administration, order placement, and problem resolution as a liaison for customers.

Candidates with 1–3 years of experience and various educational backgrounds are encouraged to apply; Cardinal Health values diversity and equal opportunity in the workplace.

Qualifications

• 1–3 years of experience preferred in customer service or related fields.
• Experience with contract administration, orders, or problem resolution is a plus.
• Basic understanding of company policies and procedures.

Responsibilities

• Handle routine customer inquiries and order status requests.
• Adhere to established policies and procedures for standard tasks.
• Consult supervisor on complex or unusual problems.
• Refer to past practices for guidance and ensure accurate documentation.
• Collaborate with team to resolve issues and improve service quality.

Education

Senior High School graduates (with exp)

Local 2nd year college

Bachelor’s degree holders

Job description

Cardinal Health is seeking candidates for a Customer Service Operations role in the Philippines. The position focuses on contract administration, order placement, and problem resolution as a liaison for customers.

Candidates with 1–3 years of experience and various educational backgrounds are encouraged to apply; Cardinal Health values diversity and equal opportunity in the workplace.