Customer Service expert

E-Solutions IT Services; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive pay

Health benefits

Career development

Family-like workplace

Job summary

A customer service solutions provider in Quezon City seeks a Customer Service Superstar. Responsibilities include managing inquiries via calls, chat, or email, providing timely solutions, and documenting interactions. Candidates should have at least 1 year of BPO/CCE experience and strong communication skills. This on-site role requires flexibility with a shifting schedule. Competitive pay and health benefits are offered.

Qualifications

• At least 1 year of BPO/CCE experience (voice accounts preferred).
• Willingness to work on shifting schedules and onsite (if required).
• Background in travel (GDS experience) or financial services is a plus but not required.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and timely solutions.
• Resolve issues with professionalism and empathy.
• Document customer interactions in the system.
• Collaborate with team members to improve service quality.

Skills

Strong English communication

Problem-solving skills

Job description

Overview

Are you a natural problem-solver with a heart for helping others? We're on the hunt for a Customer Service Superstar to join our growing team in Bridgetowne, Quezon City! If you've got at least 6 months of experience in customer service (BPO or similar) and love turning everyday conversations into meaningful solutions, we want to meet you. In this role, you'll be the voice of the brand—handling customer inquiries through calls, chat, or email with empathy, accuracy, and a can-do attitude. This is an on-site position with a shifting schedule, so flexibility and reliability are a must. In return, we offer competitive pay, health benefits, career development, and a workplace that feels more like family than just a job. If you're ready to level up your career with a team that values your talent, energy, and dedication, apply now and bring your A-game to customer service!

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and timely solutions
• Resolve issues with professionalism and empathy
• Document customer interactions in the system
• Collaborate with team members to improve service quality

Qualifications

• At least 1 year of BPO/CCE experience(voice accounts preferred)
• Strong English communication and problem-solving skills
• Willingness to work on shifting schedules and onsite (if required)
• Background in travel ( GDS experience) or financial servicesis a plus but not required

Please send me your CV or chat me if you are interested.