Customer Service Clerk

Servicore, Inc.; Bulacan; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Job summary

A customer service firm is seeking an on-site customer service representative in Bulacan. This role requires handling customer inquiries and maintaining records with a focus on effective communication and empathy. The ideal candidate has a diploma and 1-3 years of experience, with the ability to work flexible hours. This position offers government mandated benefits.

Qualifications

• 1-3 years of experience required.
• Ability to work in a fast-paced environment.
• Availability to work flexible hours, including weekends.

Responsibilities

• Handle customer inquiries and complaints effectively.
• Process orders, forms, applications, and requests accurately.
• Maintain customer records and update account information.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy

Education

Diploma in a relevant field

Job description

On-site - Bulacan 1-3 Yrs Exp Diploma Full-time

Job Description

• Handle customer inquiries and complaints effectively and efficiently.
• Process orders, forms, applications, and requests accurately.
• Maintain customer records and update account information as required.
• Assist in resolving product or service issues by clarifying the customer's complaint.
• Provide information about products and services to enhance customer satisfaction.

Government Mandated Benefits

• Handle customer inquiries and complaints effectively and efficiently.
• Process orders, forms, applications, and requests accurately.
• Maintain customer records and update account information as required.
• Assist in resolving product or service issues by clarifying the customer's complaint.
• Provide information about products and services to enhance customer satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Availability to work flexible hours, including weekends

Working Location

Working Location: 3MCOMPOUND

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