Customer Service -Bound to Dubai, United Arab Emirates

Finest Asia Resources, Inc.; Makati; On-site; PHP 201,000 - 335,000; Full time

Job summary

A recruitment agency is seeking a Customer Service representative in Makati to handle inquiries from customers, provide information about products, and resolve issues. Ideal candidates are exceptional in English with strong communication skills and detail-oriented. Prior experience in customer engagement is advantageous. This is a full-time on-site role with opportunities for skill enhancement.

Qualifications

• Exceptional fluency in written English, quick-witted with humor.
• Detail-oriented with strong communication skills.
• Experience in sales or customer engagement is a plus.
• Experience in sales or customer engagement is a plus.
• English language, customer service, problem solving, account management, strong work ethic.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues efficiently.
• Maintain a positive and professional demeanor.
• Document interactions and update customer records.
• Collaborate with team members to improve service quality.
• Participate in training sessions for skill enhancement.

Skills

Fluent in written English

Problem Solving

Strong Work Ethic

Detail-oriented

Social media savvy

Problem solving

Strong work ethic

Education

Diploma

Job description

Overview

Customer Service - Bound to Dubai, United Arab Emirates

Finest Asia Resources, Inc. On-site - Makati 1-3 Yrs Exp Diploma Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain a positive and professional demeanor.
• Document interactions and update customer records.
• Collaborate with team members to improve service quality.
• Participate in training sessions for skill enhancement.

Agency Information

• Agency Name: Finest Asia Resources, Inc.
• Agency License No.: DMW-298-LB-03192024-R
• Principal/Employer’s Name: Bless Brothers General Trading LLC

For Manpower Pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.

Qualifications

• Exceptionally fluent in written English (you think in captions)
• Quick-witted with a great sense of humor
• Detail-oriented with strong communication etiquette
• Social media savvy – you understand the tone difference between WhatsApp, Instagram DMs, and Facebook
• Experience in sales or customer engagement is a huge plus
• English Language, Customer Service, Problem Solving, Account Management, Strong Work Ethic

Working Location and Safety

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• withholds your ID
• requires you to provide a guarantee or collects property