Customer Service Associate (Open for Fresh Graduates)

J-K Network Services; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Sick Leave Credits

Vacation Leave Credits

13th Month Pay

Company Incentive

Transportation Reimbursements

Job summary

A local IT services firm in Makati is looking for a Customer Service Associate, open to fresh graduates. Responsibilities include handling customer inquiries, processing transactions, and managing company data. Ideal candidates should possess strong communication and problem-solving skills, with a bachelor’s degree preferred. This role offers government-mandated benefits and is onsite.

Qualifications

• Open to fresh graduates with an annual salary depends on experience.
• Experience in customer service is a plus.
• Willingness to start as soon as possible.

Responsibilities

• Handle customer inquiries regarding services/products.
• Process transactions and orders.
• Manage company data and information.
• Troubleshoot customer issues.

Skills

Customer service expertise

Communication skills

Problem-solving skills

Education

Bachelor's degree

Job description

Job Description

Company Profile: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of detecting and evaluating possible hazards.

Position: Customer Service Associate (Open for Fresh Graduates)

Company Industry: IT Company

Postal Code: 1184

Work Set Up: Onsite

Job Responsibilities

• Handle customers inquiries regarding services/products of the company.
• Processing transactions and orders
• Manage data and information of the company
• Troubleshoot issues.
• Other tasks maybe assigned by immediate superior.

Recruitment Process: (online)

• Initial Interview
• Final Interview
• Job Offer

Look for Ms. Yanna:

• Bachelor's degree holder
• Open for Fresh Graduates
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interview
• Can start as soon as possible
• Government Mandated Benefits
• Sick Leave Credits
• Vacation Leave Credits
• 13th Month Pay
• Company Incentive
• Transportation Reimbursements

Working Location

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