Customer Service Associate

GeBBS Healthcare Solutions; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A healthcare solutions provider in Mandaluyong is seeking a customer service representative to act as the first point of contact for inquiries. The candidate should possess a high school diploma and strong communication skills, with 0-2 years of experience. This full-time role emphasizes resolving customer complaints efficiently and requires a friendly demeanor. The position is on-site, primarily in the Ortigas and Mandaluyong area, providing excellent opportunities for those looking to begin their career in customer service.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Act as the first point of contact for customer inquiries and issues.
• Resolve customer complaints and concerns effectively.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Customer-oriented mindset

Education

High School diploma or equivalent

Job description

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

• Act as the first point of contact for customer inquiries and issues, providing excellent service.
• Resolve customer complaints and concerns effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Follow up on customer feedback to improve products and services.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of experience in a customer service role
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Friendly demeanor with a customer-oriented mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
• Working Conditions: Must be willing to work in Ortigas & Mandaluyong area

Working Location

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