Customer Service Assistant

Helpro Multipurpose Cooperative; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service cooperative in Pasig is looking for fresh graduates or students for a full-time role. Responsibilities include handling customer queries, providing services, resolving complaints, and maintaining a CRM database. The ideal candidate should possess a Bachelor’s degree in Business or Marketing, along with excellent communication skills and attention to detail. Opportunities for remote work are available.

Qualifications

• Fresh graduates or students seeking entry-level positions.
• Strong attention to detail is required.

Responsibilities

• Handling all incoming customer queries and questions.
• Providing the appropriate service and information or referring clients to another department.
• Resolves customer complaints and issues refunds as needed.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

Proficiency in written and verbal communication

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

On-site - Pasig Fresh Graduate/Student Bachelor Full-time

Job Description

Government Mandated Benefits

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Experience Level: Fresh graduates or students seeking entry-level positions.
• Skills and Competencies: Excellent communication and interpersonal skills; strong attention to detail; proficiency in both written and verbal communication.
• Working Conditions: Typically in an office setting with opportunities for remote work.
• Qualities and Traits: Proactive, adaptable, team-oriented, and eager to learn.

Qualifications

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Experience Level: Fresh graduates or students seeking entry-level positions.
• Skills and Competencies: Excellent communication and interpersonal skills; strong attention to detail; proficiency in both written and verbal communication.
• Working Conditions: Typically in an office setting with opportunities for remote work.
• Qualities and Traits: Proactive, adaptable, team-oriented, and eager to learn.

Recruitment Head Helpro Multipurpose Cooperative

Working Location

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