Customer Service Ambassador - Front Desk & Office Ops

PropNex Realty Pte Ltd; Santo Niño 1st; On-site; PHP 1,204,000 - 1,642,000; Full time

Benefits offered by this job

Annual Leave 21 days

Festive Leave 3 days

Birthday Leave

Medical and Insurance Benefit

Dress Code Smart Casual

Job summary

PropNex Realty Pte Ltd is seeking a receptionist/customer service professional to support salespersons and clients at the counter in Singapore. The role involves handling documents, payments, and use of POS, as well as data entry in multiple internal and external systems.

The successful candidate will manage inquiries, mail, and office operations, including opening/closing duties and supporting adhoc tasks. Proximity to Toa Payoh is preferred and a 5-day work week applies.

Qualifications

• GCE O Level and above.
• Preferably someone with work experience in customer service duties.
• Excellent phone etiquette and possess good communication skills.
• Ability to multitask and handle high volume of customers efficiently.
• Computer literate in Microsoft Office.

Responsibilities

• Serve salespersons or clients at the customer service or reception counter.
• Process documents, collect commissions (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment (nets/credit card machine, copier machines and computer terminals at the free seating area).
• Data entry using REMSPlus2, Admin module, e-submission and using external systems (IRAS, HDB, CEA).
• Manage walk-ins, emails and telephone enquiries.
• Frank mail and deposit at SingPost.
• Collect and distribute mail.
• Open and close the office, meeting rooms and training rooms.
• Perform any other adhoc duties as and when assigned.

Skills

Customer service

Phone etiquette

Communication skills

Multitasking

Microsoft Office

Education

GCE O Level

Tools

POS system

REMSPlus2

Admin module

e-submission

IRAS

HDB

CEA

Job description

PropNex Realty Pte Ltd is seeking a receptionist/customer service professional to support salespersons and clients at the counter in Singapore. The role involves handling documents, payments, and use of POS, as well as data entry in multiple internal and external systems.

The successful candidate will manage inquiries, mail, and office operations, including opening/closing duties and supporting adhoc tasks. Proximity to Toa Payoh is preferred and a 5-day work week applies.