Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Sta. Mezza

TalentLink Outsourcing; Quezon City; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary Range

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Work onsite with a professional & supportive team

Job summary

A leading customer service provider in Quezon City seeks individuals to respond to customer inquiries via phone, email, and chat. No prior BPO experience is needed as training will be provided. Fresh graduates and those with various educational backgrounds are encouraged to apply. Competitive salary, night differentials, and other benefits included.

Qualifications

• No BPO experience needed, training provided.
• College fresh grads, SHS & HS grads, college undergrads, vocational grads welcome.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service

Multichannel support

Record keeping

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!

Benefits

• Competitive Salary Range
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team