Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Cubao

TalentLink Outsourcing; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

20% Night Differential

Supportive Team Environment

Job summary

A customer service outsourcing company is hiring for a customer service representative position in Quezon City. The role involves providing information about products and services, resolving customer issues, and maintaining detailed records. No prior experience is necessary, as training is provided and all education levels including fresh graduates are welcome. This position offers competitive salary, HMO benefits, and paid vacation leave.

Qualifications

• No prior BPO experience needed; training provided.
• Open to college fresh graduates, senior high school, high school graduates, college undergraduates, and vocational graduates.

Responsibilities

• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team