Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Pasay MOA

TalentLink Outsourcing; Pasay; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Paid Vacation Leave

Anniversary Bonus

Annual Performance Increase

Job summary

A company in the outsourcing industry is looking for customer service representatives to provide accurate information and resolve customer issues. This role is open to fresh graduates and vocational grads, with no prior BPO experience required as training will be provided. Benefits include competitive salary, paid training, leave benefits, and a supportive team environment.

Qualifications

• No BPO experience needed – training provided.
• Fresh graduates and vocational graduates are welcome.
• Ability to meet performance metrics.

Responsibilities

• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team