Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Clark Pampanga

TalentLink Outsourcing; Pampanga; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Annual Performance Increase

Job summary

A leading outsourcing firm in Pampanga is seeking individuals for customer service roles. Responsibilities include responding to inquiries and resolving issues across various channels. The position requires no prior BPO experience and welcomes fresh graduates and vocational graduates. This role offers a competitive salary, paid training, and generous benefits, including annual performance increases and a supportive team environment.

Qualifications

• NO BPO experience needed – we’ll provide training.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service

Communication

Teamwork

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team