Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Marikina Site

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing company in Quezon City is seeking customer service representatives to respond to customer inquiries and resolve issues via multiple channels. The role offers a monthly salary of ₱18K to ₱30K and welcomes fresh graduates and individuals with no prior experience, providing training and benefits like HMO and paid vacation leave.

Qualifications

• No prior BPO experience required; training provided.
• Fresh graduates and high school graduates are welcome.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Resolve customer issues and complaints efficiently
• Maintain detailed records of customer interactions
• Collaborate with team members to enhance service quality
• Meet performance metrics and contribute to team goals

Requirements & Benefits

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team