Customer Service Agent (FAST PROCESS/ SURE JOB OFFER)

Synlink Recruitment Outsourcing Co. Inc.; Misamis Oriental; On-site; PHP 189,720 - 245,520; Full time

Benefits offered by this job

Incentives

HMO

Job summary

Synlink Recruitment Outsourcing Co. Inc. seeks a Call Center Agent to join our team in a full-time role with shifting/night shifts. Compensation ranges from 17,000 to 22,000 PHP plus benefits as part of a growing customer service operation serving international clients.

We welcome both experienced industry veterans and entry-level applicants ready to kickstart their careers in a dynamic, customer-first environment.

Qualifications

• Experience in customer service is welcome; entry-level candidates encouraged.

Responsibilities

• Handle multi-channel support including calls, emails, and chats for account management and technical troubleshooting.
• Listen to client concerns, diagnose issues, and provide effective solutions.
• Maintain logs of all client interactions in internal database.

Job description

Customer Service Agent (FAST PROCESS/ SURE JOB OFFER)

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job Title: Call Center Agent

• Job Type: Full-time
• Schedule: Shifting / Night Shifts
• Compensation: 17k to 22k + Benefits

Position Summary

We are expanding our operations in Davao and seeking goal-oriented, customer-first Customer Service Representatives. In this role, you will serve as the premier point of contact for our international clients, ensuring high-quality support and seamless issue resolution. We warmly welcome both experienced industry veterans and driven entry-level applicants ready to kickstart their careers.

Key Responsibilities

• Multi-Channel Support: Handle inbound and outbound calls, emails, and chats to assist clients with account management and technical troubleshooting.
• Critical Thinking: Listen intentionally to client concerns, diagnose the core issue, and execute effective solutions.
• Information Management: Maintain comprehensive and precise logs of all client interactions within our internal database.