Customer Sales Representative

Miranda HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service firm in Metro Manila, Philippines is looking for an enthusiastic candidate to provide top-notch customer service. The role involves responding to inquiries through various channels, resolving complaints, and maintaining detailed records. Applicants must possess a High School diploma and have strong communication skills. Candidates with 0–2 years of experience are encouraged to apply. This position requires flexibility with working hours, including evenings and weekends.

Qualifications

• 0–2 years of customer service experience.
• Strong communication and interpersonal skills.
• Patience and empathy while handling customer concerns.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Resolve customer complaints and issues professionally.
• Maintain records of customer interactions and transactions.
• Assist customers in placing orders and providing product information.
• Collaborate with departments to improve customer experience.

Skills

Strong communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Description

• Provide excellent customer service by responding to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Assist customers in placing orders and provide product information.
• Collaborate with other departments to improve overall customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy while handling customer concerns
• Working Conditions: Ability to work flexible hours, including evenings and weekends